ROC ReFresh Program
Light Renovations to Boost Your Home’s Value and Appeal
ROC ReFresh offers targeted, high-impact renovation services designed to get homes market-ready or simply upgraded with style and care. Perfect for homeowners and agents looking to enhance the home’s appeal and maximize listing potential — all with a smooth, trusted process.
For RG/LPT Listing Agents Only
ROC ReFresh services are exclusively available through RG/LPT Listing Agents and must be coordinated via RG Title to ensure a seamless transaction.
Our Refresh Services Include:
- Flooring installation & refinishing
- Updated lighting solutions
- Interior & exterior painting
- Trim and molding upgrades
- And more detail-focused renovations to make your home shine
Prepping Your Home for Sale or Simply Refreshing
Whether prepping for a quick sale or enhancing your living space, ROC ReFresh makes small renovations big on impact — delivering beautiful results that attract buyers and elevate your home’s appeal.
Ready to Refresh?
If you are an RG/LPT listing agent interested in ROC ReFresh services, please get in touch with your RG Title representative or contact ROC Home Pros directly to get started.
Refresh Process
Initial Consultation
- REQUEST DOCUMENTS FROM ROC:
- RG/LPT TERMS & CONDITIONS
- RG/LPT PARTICIPATION AGREEMENT
- HOMEOWNER INTAKE FORM
- RG TITLE QUESTIONNAIRE
- PHONE CALL WITH LISTING AGENT SCHEDULED BY ROC REFRESH TEAM.
Document Submission
- Listing Agent submits all executed documents via email:
- Participation Agreement, Title Questionnaire, Third Party Authorization, Market Analysis, Homeowner Intake Form, & Certificate to Withhold Property Form
- ROC ensures all documents are complete.
- ROC forwards Title Questionnaire & Authorization to RG Title.
- RG Title initiates O&E and Assessment Reports (may take up
to 2 weeks). - ROC reviews Assessment Report to determine property
eligibility.
Estimating
- Estimator schedules property walk-through.
- Prepares detailed bid (scope, cost, timeline).
- Bid sent to Listing Agent & Homeowner.
- Upon approval, ROC sends the General Contract via DocuSign.
- Signed contract shared with both Listing Agent and Homeowner.
Pre-Construction Orientation
- Project Manager walk-through scheduled after contract is signed.
- Establish start date, access (lockbox, garage code), and review:
- Parking
- Children/pets
- Work-from-home residents
- Thermostat & alarms
- HOA Restrictions
- Confirm communication method and Buildertrend access.
During Construction
- Standard Work Hours: 8 AM – 5 PM (weekends possible).
- Ongoing communication from Project Manager.
- Notify Seller about any changes (e.g., material delays).
- ROC focuses on carpentry, not professional cleaning.
- Final cleaning at project end.
- Listing Agent handles photography & MLS listing setup
Project Completion
- Contractors remove tools & materials.
- Final walk-through scheduled by Project Manager.
- Ensure cleaning is complete.